But if the delay was caused by an unavoidable situation which was out of their control, no compensation is owed. It's worth checking what caused the Wow Air flight delays - airlines are required to pay compensation whenever they are responsible for the delay. If your flight landed at your final destination over 3 hours late you should check whether you are owed up to €600 per person in compensation.
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Although they must still offer passengers a replacement flight or full refund.Įuropean air passenger laws also help travelers when their flights have been delayed. Because the airline isn't responsible for the problem, they don't have to pay compensation. For example, airlines are sometimes left no choice but to cancel flights due to an incident at the airport, or bad weather. Wow Air also won't have to pay compensation if there were extraordinary circumstances which made the cancellation necessary. The sections on flight cancellation say that if an airline like Wow Air cancels a flight less than 14 days before it was due to depart, they must pay out up to €600 in compensation to each affected passenger.īecause the laws focus on avoiding disruption to passengers, there is no Wow Air flight cancellation compensation owed if you're offered a replacement flight that arrives at a very similar time to the original.
In an effort to discourage airlines from cancelling flights at the last minute, Europe introduced a set of clear air passenger rights known as EC 261.
If you've heard your journey will be affected by Wow Air flight cancellations it pays to know about Europe's EC 261 air passenger rights.
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